Safety and Wellbeing - If you are concerned about your safety and wellbeing, or the safety and wellbeing of someone else, you can contact the uni’s confidential wellbeing support line or the TalkCampus app. You can contact them even if you are just feeling lonely or a bit sad. If there is a risk of immediate harm, please call an ambulance on 000.
Replacement Exam Special Consideration - If you are too unwell to complete a replacement exam you should apply for special consideration. We have detailed information on our website on how to apply. Make sure to get a medical certificate or professional practitioner’s certificate (PPC) on or before the date of the exam. You have three working days to submit your application. The days that the Uni is closed (Saturday 20th December to Monday 5th December) do not count when calculating this deadline.
Results - If you are not happy with a grade, consider the information on our website about how to appeal a grade. You have 15 working days to lodge your appeal. The days that the Uni is closed (Saturday 20th December to Monday 5th December) do not count when calculating this deadline.
Show Good Cause / progression issues - If you have been asked to show good cause please read the information on our website. If you would like a caseworker to provide feedback on your draft letter please submit a contact form and attach your draft letter.
Other university related matters - our website contains information on the exclusion processes, how to apply for DC grades, and how to respond to allegations of academic integrity (letter from your Faculty), or student misconduct (letter from the Student Affairs Unit). The days that the Uni is closed (Saturday 20th December to Monday 5th December) do not count when calculating deadlines.
Tenancy and Accommodation - the Tenants’ Union NSW has a range of factsheets that provide advice and information for some renting situations.
Centrelink - our website has information on a range of topics for students receiving Youth Allowance or Austudy. For more detailed, urgent support for Centrelink related matters contact the Welfare Rights Centre.
Police and Visa matters / SRC Legal Service - the legal service will be back on the 6th of January and will recommence taking appointments at that time. If your matter is urgent, please reach out to a private lawyer, legal aid or another source.