Tenancy: Keeping Track of Rent and Bond

There are so many bits of paper involved in renting a house. Some of these can end up being worth thousands of dollars to you, so it’s definitely worthwhile knowing about what to keep and what to throw. If you might lose these pieces of paper, you could scan and email them to yourself.

Contracts and Leases
You should get a lease or contract outlining the conditions of the home you want to rent. This lease/contract should be written in English and signed by the landlord. It is also important that you know your landlord or agent’s full name, and where you (or the Sheriff) can contact them. Please read your lease / contract BEFORE you sign it. Regardless of whether you do not understand or agree to a clause in the lease/contract, if you have signed it, you are bound by its conditions. You should definitely keep a copy of your contract/lease.

Receipts
You should get a receipt for any cash or bank cheques that you give to the landlord. Your receipt should have the amount that you paid, why you paid it (eg, bond, rent for February etc), and what the address of the home is. The landlord should also sign it. Again, it must be in English. If you have paid by a bank transfer you should still ask for a receipt. There are some situations where the landlord is not required to give you a receipt, but there is no harm in asking. You should definitely keep all of your receipts. It is not necessary to keep the bills themselves, after you have paid them and received a receipt.

Condition Report
The Condition Report is what you agree, with the landlord, as being the condition of the property at the time that you moved in. If there is damage to the property, beyond reasonable wear and tear, you will be liable to pay for its repair, unless it is noted in the Condition Report. In addition to the Condition Report it is a good idea to take photos of the property (eg, each wall, the floors, the oven, the windows, etc), showing any broken or dirty items, and email them to your landlord. This will “timestamp” those photos and will allow you to refer to them at a later date to show that whatever damage you are being blamed for, was already there when you moved in. You should definitely keep a copy of the Condition Report and the photos.

General Communication
It is a good idea to email your communications to the landlord. This will give you a record of the time and date that you spoke, plus what was said. If you have a telephone conversation with the landlord it is a good idea to send a follow up email that might reiterate the outcome of your phone conversation. It’s a good idea to keep these on your email account.

Bond
The first thing is to find the receipt that you received when you paid your bond. If you did not get a receipt, it will be difficult to prove that you did pay the money. After all, why would you hand a large sum of money to someone you do not know or trust, without getting a receipt. If you transferred the money or paid by cheque or money order there might be a paper trail. If you paid by cash in front of someone else, you might be able to ask them to be a witness for you. All of these options are not as good as a receipt.

The SRC has caseworkers trained in many different aspects of accommodation laws. You can email your questions to help@src.usyd.edu.au, or if you prefer a face-to-face appointment call 9660 5222 to book a suitable time.

Tenancy: Keeping Track of Rent and Bond

There are so many bits of paper involved in renting a house. Some of these can end up being worth thousands of dollars to you, so it’s definitely worthwhile knowing about what to keep and what to throw. If you might lose these pieces of paper, you could scan and email them to yourself.

Contracts and Leases
You should get a lease or contract outlining the conditions of the home you want to rent. This lease/contract should be written in English and signed by the landlord. It is also important that you know your landlord or agent’s full name, and where you (or the Sheriff) can contact them. Please read your lease / contract BEFORE you sign it. Regardless of whether you do not understand or agree to a clause in the lease/contract, if you have signed it, you are bound by its conditions. You should definitely keep a copy of your contract/lease.

Receipts
You should get a receipt for any cash or bank cheques that you give to the landlord. Your receipt should have the amount that you paid, why you paid it (eg, bond, rent for February etc), and what the address of the home is. The landlord should also sign it. Again, it must be in English. If you have paid by a bank transfer you should still ask for a receipt. There are some situations where the landlord is not required to give you a receipt, but there is no harm in asking. You should definitely keep all of your receipts. It is not necessary to keep the bills themselves, after you have paid them and received a receipt.

Condition Report
The Condition Report is what you agree, with the landlord, as being the condition of the property at the time that you moved in. If there is damage to the property, beyond reasonable wear and tear, you will be liable to pay for its repair, unless it is noted in the Condition Report. In addition to the Condition Report it is a good idea to take photos of the property (eg, each wall, the floors, the oven, the windows, etc), showing any broken or dirty items, and email them to your landlord. This will “timestamp” those photos and will allow you to refer to them at a later date to show that whatever damage you are being blamed for, was already there when you moved in. You should definitely keep a copy of the Condition Report and the photos.

General Communication
It is a good idea to email your communications to the landlord. This will give you a record of the time and date that you spoke, plus what was said. If you have a telephone conversation with the landlord it is a good idea to send a follow up email that might reiterate the outcome of your phone conversation. It’s a good idea to keep these on your email account.

Bond
The first thing is to find the receipt that you received when you paid your bond. If you did not get a receipt, it will be difficult to prove that you did pay the money. After all, why would you hand a large sum of money to someone you do not know or trust, without getting a receipt. If you transferred the money or paid by cheque or money order there might be a paper trail. If you paid by cash in front of someone else, you might be able to ask them to be a witness for you. All of these options are not as good as a receipt.

The SRC has caseworkers trained in many different aspects of accommodation laws. You can email your questions to help@src.usyd.edu.au, or if you prefer a face-to-face appointment call 9660 5222 to book a suitable time.

SRC Help: Week 7 – Keep your receipts and records

Wouldn’t it be great if we could trust that everyone did the right thing by us. Sadly we can’t. That’s where receipts and contracts come in.

When you pay a deposit, or rent, or any other bill, get a receipt. A printed receipt. On paper. Perferably in English. Take a photo of it, and email it to yourself, just in case you need it in the future. Having a record of the electronic bank transfer will not necessarily substitute for a receipt. Where possible it is best to have both.

A receipt is the only way that you can prove that you have actually paid. This may become useful in the future if someone, like your landlord, or housemates were to insist that you did not pay that money, or that you paid less.

If you live in a home where the landlord or (their agent) does not live, you are considered a tenant and should have a lease. If you live with your landlord (or their agent) you are a boarder or lodger, and should have a contract. This should show what the address is, how much you are meant to pay, when you are meant to move in, when you are meant to move out, and sometimes what happens if you move out earlier. It is important to keep a copy of your lease or contract, so that you can prove if there is a breach of the lease or contract. Again, you could scan it and email yourself a copy. This in turn may help you to claim back any money you are owed.

The SRC has had many cases where students have paid bond for their home, then moved out, and had their landlord refuse to refund the bond, saying that they didn’t pay any. Similarly we have seen landlords claim that students were behind in rent. We have even seen landlords agree that a student could move out of the home early and charged them extra money for this. In all of these cases written records would have helped the student at the tribunal.

The SRC has caseworkers able to help with tenancy and accommodation issues like this. Make an appointment by calling 9660 5222.