I just received a phone bill for $580. I don’t know what happened. Normally I pay a cap price of $50. I know I used a little more data this month, but that was because the internet wasn’t working at home and I had homework to do.
I can’t afford to pay that much. Can you help me?
Dear Net Debt,
The SRC has a legal service that can help to consolidate (join together) all of your outstanding debts and contact your debtors. Unfortunately, if you were told about those extra charges, and you did use them, it is unlikely that you would be able to have them waived. However, you may be able to get a discount or at least get a payment plan through our solicitors’ negotiations.